This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Ortevexa.com(the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and cookies.
When you make a purchase, we collect order-related information such as:
Your name
Billing and shipping address
Payment details (processed securely via third-party providers)
Email address and phone number
This is referred to as “Order Information.”
2. How We Use Your Information
We use this information to:
Process and fulfill your orders
Send order confirmations and updates
Screen orders for fraud or potential risk
Provide customer service and support
Send marketing communications (only if you opt in)
3. Sharing Your Information
We only share your information with trusted third-party service providers for purposes such as:
Payment processing (e.g., Stripe, PayPal)
Order fulfillment and shipping
Marketing and analytics (e.g., Google Analytics, email platforms)
We do not sell or rent your personal data.
4. Your Rights
If you are located in the European Union or the United Kingdom, you have the right to:
Access, update, or delete your personal data
Withdraw marketing consent at any time
File a complaint with your local data protection authority
5. Data Retention
We retain your order information for our records unless and until you request its deletion.
6. Cookies
We use cookies to improve your browsing experience, store cart items, and analyze site traffic. You may disable cookies in your browser settings.
7. Changes To This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last modified” date.
8. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us.
Customer Service Email: ortevexa@usersupport.shop
HOMEHAVEN CO., LIMITED
Unit C05, 2/F, Tung Tak Industrial Building, 2–4 Sheung Hei Street, San Po Kong, Hong Kong